Presenter

Dr. Jessica Ray is interested in how technology can support clinical and patient decision-making in the complex socio-technical healthcare delivery system. She brings expertise in leading observations in the clinical setting, qualitative interviews, physiologic measurement of stress and workload, complex system process improvement and design, and studying system impacts on human performance including decision making. She previously served as a faculty member in Yale School of Medicine’s Department of Emergency Medicine where she supported a variety of simulation educational programs and research in the areas of clinician stress, decision-support, and teams. Prior to returning to academia and research, she worked as a simulation learning consultant for Yale-New Haven Health where she facilitated interprofessional groups working on process improvement efforts across a variety of clinical settings including supporting simulation-based design sessions for care transitions. Her current work focuses on how we can better understand and support clinician decision-making and patient-clinician interactions through informatics and technology-based interventions.