Presenter

Carleene Bañez has 20 years of healthcare experience working in Toronto, Canada. Her career began at the University Health Network in medical engineering maintaining medical equipment and providing technical support to front-line staff. She transitioned into a role as a human factors consultant evaluating various medical device technology and assessing clinical processes and environments. She served on several hospital committees (e.g., Safe Medication Practices, Order Sets, and Corporate Patient Safety) providing a human factors lens to organizational patient safety initiatives. In recent years, she worked in quality improvement at Humber River Hospital. She currently holds a position as a Senior Healthcare Safety and Risk Management Specialist at the Healthcare Insurance Reciprocal of Canada (HIROC). She continues to apply human factors methods to initiatives that aim to improve healthcare safety and provides risk management support to Canadian healthcare organizations.