Presentation
How to Design and Implement Technologies and Processes in Complex Systems: Macroergonomics Methods
DescriptionDesigning and implementing technologies and processes in healthcare is complex. Failing to effectively account for the context in which a technology or process is being implemented often leads to unsustainable interventions and unintended consequences. Macroergonomic methods are powerful systems-based approaches for analyzing the complexities of healthcare problems and then designing simple solutions to effectively address those problems. This workshop—through a combination of case study examples and hands-on application—will provide practical ways of grappling with messy problems in complex systems to the end of designing workable solutions.
Workshop learning objectives:
After attending the workshop, attendees will be able to:
1. Recognize when macroergonomic methods might be valuable for problem analysis.
2. Apply a work systems model, i.e., SEIPS 101, to a case study that is relevant to their work, e.g., the design of electronic health record interfaces.
Topics to be covered include:
Participants will learn key macroergonomic methods grounded in a widely used work system model, Systems Engineering Initiative for Patient Safety (SEIPS) 101, through a variety of case studies. Case studies have been selected and prepared by workshop leaders in concert with several additional contributors, including Drs. Ken Catchpole, Steven Clapp, Shilo Anders, Rupa Valdez, and Michelle Robertson, to demonstrate a variety of macroergonomic methods. The workshop will cover key knowledge and skills for analyzing, designing, and integrating interactions of people, environments, tools, and tasks in alignment with Board of Certification in Professional Ergonomics (BPCE) core competencies.
Hands-on workshop activities will enable participants to tailor their learning to their level of experience. Participants are invited to bring a problem to work on or select from examples that will be provided in the workshop.
Workshop learning objectives:
After attending the workshop, attendees will be able to:
1. Recognize when macroergonomic methods might be valuable for problem analysis.
2. Apply a work systems model, i.e., SEIPS 101, to a case study that is relevant to their work, e.g., the design of electronic health record interfaces.
Topics to be covered include:
Participants will learn key macroergonomic methods grounded in a widely used work system model, Systems Engineering Initiative for Patient Safety (SEIPS) 101, through a variety of case studies. Case studies have been selected and prepared by workshop leaders in concert with several additional contributors, including Drs. Ken Catchpole, Steven Clapp, Shilo Anders, Rupa Valdez, and Michelle Robertson, to demonstrate a variety of macroergonomic methods. The workshop will cover key knowledge and skills for analyzing, designing, and integrating interactions of people, environments, tools, and tasks in alignment with Board of Certification in Professional Ergonomics (BPCE) core competencies.
Hands-on workshop activities will enable participants to tailor their learning to their level of experience. Participants are invited to bring a problem to work on or select from examples that will be provided in the workshop.
Event Type
Workshop
TimeSunday, March 301:30pm - 5:30pm EDT
LocationPier 5