Presentation
MDD25 - The Transition From Clinic to Home: Better Supporting Patients and Caregivers as They Shoulder the Burden of Care
SessionPoster Session 2
DescriptionAs treatment and care continue to transition from the hospital/clinic to the home, products and delivery devices are being developed for use by patients and/or caregivers rather than trained HCPs, introducing new levels of variability, environmental considerations, and risk. Additionally, within the at-home use case, safe and effective may not be enough to drive compliance as we see modality preference playing an increasing role is establishing (and maintaining) a treatment plan.
To fully understand this landscape and enable a more seamless transition, we leverage discovery research and specifically ethnography – direct observation and interviews with end users in the environment of use. This method allows us to understand both the clinic experience as well as that at-home, uncovering barriers and enablers that we can effectively account for not only in device selection and/ or development, but also and equally as importantly the treatment’s supporting ecosystem (training materials, packaging, digital engagement, etc.). This in-depth understanding of clinician/ patient/ caregiver behaviors, attitudes, preferences and drivers establishes both a fact base and sounding board for decision-making.
This presentation will outline key trends continuing to push treatment down the continuum of care, potential implications of this transition on both patients and treatments, and discovery research methodologies that can support and inform successful transitions to homecare and self-administration.
Additionally, we will look at two key barriers that have repeatedly proven influential across a myriad of discovery research studies: administration confidence and treatment/ supply management.
Not surprisingly, at-home users must feel confident in participatory care in order to opt in or comply with at-home treatments. And as acuteness of care increases (often accompanied by complexity of care), uncertainty may have more significant implications and thus yield greater concerns. Within this context, its important to understand where uncertainty lies and what instills confidence – while some may think ‘easy to use’ equates to confidence, this is often only one piece of the puzzle.
(Note: Presenters will demonstrate this point with real-world examples taken from research conducted in patients’ homes while observing aspects of their treatment regimen.)
Not only does the process of treatment preparation and administration need to be accounted for, but so does what comes before and after (and in between!). Our work seeks to understand the patient experience holistically, from acquiring treatment and any ancillary supplies, through to disposal and replenishment. With this understanding of the entire life cycle of treatment, we often see that inventory management can be a heavy lift, particularly when delicately navigating treatment timing, insurance coverage and storage requirements.
(Note: Presenters will share examples from in-home research demonstrating real-world challenges patients/ caregivers face when storing treatment, supplies and equipment.)
With a better understanding of patient’s needs, expectations, preferences and drivers in combination with environmental constraints and adoption barriers, we can help facilitate the transition from clinic to home while optimizing the patient experience and health outcomes.
To fully understand this landscape and enable a more seamless transition, we leverage discovery research and specifically ethnography – direct observation and interviews with end users in the environment of use. This method allows us to understand both the clinic experience as well as that at-home, uncovering barriers and enablers that we can effectively account for not only in device selection and/ or development, but also and equally as importantly the treatment’s supporting ecosystem (training materials, packaging, digital engagement, etc.). This in-depth understanding of clinician/ patient/ caregiver behaviors, attitudes, preferences and drivers establishes both a fact base and sounding board for decision-making.
This presentation will outline key trends continuing to push treatment down the continuum of care, potential implications of this transition on both patients and treatments, and discovery research methodologies that can support and inform successful transitions to homecare and self-administration.
Additionally, we will look at two key barriers that have repeatedly proven influential across a myriad of discovery research studies: administration confidence and treatment/ supply management.
Not surprisingly, at-home users must feel confident in participatory care in order to opt in or comply with at-home treatments. And as acuteness of care increases (often accompanied by complexity of care), uncertainty may have more significant implications and thus yield greater concerns. Within this context, its important to understand where uncertainty lies and what instills confidence – while some may think ‘easy to use’ equates to confidence, this is often only one piece of the puzzle.
(Note: Presenters will demonstrate this point with real-world examples taken from research conducted in patients’ homes while observing aspects of their treatment regimen.)
Not only does the process of treatment preparation and administration need to be accounted for, but so does what comes before and after (and in between!). Our work seeks to understand the patient experience holistically, from acquiring treatment and any ancillary supplies, through to disposal and replenishment. With this understanding of the entire life cycle of treatment, we often see that inventory management can be a heavy lift, particularly when delicately navigating treatment timing, insurance coverage and storage requirements.
(Note: Presenters will share examples from in-home research demonstrating real-world challenges patients/ caregivers face when storing treatment, supplies and equipment.)
With a better understanding of patient’s needs, expectations, preferences and drivers in combination with environmental constraints and adoption barriers, we can help facilitate the transition from clinic to home while optimizing the patient experience and health outcomes.
Event Type
Poster Presentation
TimeTuesday, April 14:45pm - 6:15pm EDT
LocationFrontenac Foyer